Hera Head

At Elysium, we value our customers and strive to make the shopping experience as smooth and convenient as possible.

Some products are made to order so we want to let you know that there will be a 3-4 day processing time before your order is dispatched.

Once your order is on its way, we strive to ensure it is delivered within a week of purchase for standard delivery.

For added peace of mind, we provide a tracked delivery service that assigns a tracking number to your order, so you can view every step of your order on the Royal Mail website.

If you have any questions about delivery, please don't hesitate to contact us at contact@scentsofelysium.com.

In the unlikely event that your item arrives damaged, defective, or is incorrect, please contact us within 24 hours of receiving your order so that we can resolve the issue as soon as possible.

Trim wick before every burn to 5mm.

Do not burn candle near children, pets, and in unsupervised areas.

Discontinue use when 10mm wax remains in container.

Prevent memory rings with a 4 hour first burn.

Never leave your candle burning for 5+ hours.

Light in a well-ventilated room, away from drafts, which can cause sooting, or rapid burning.